Then reconnect it to the device and check if you will still get the same message.
Determine if ring solar panel is working.
If the sound improves you may want to add a chime pro to your setup to improve connectivity.
If it s not there is a problem with your solar panel output.
Then touch the multi meter s black negative lead to your solar panel s negative wire.
I just got a notice my battery is low in the camera.
Touch the multi meter s red positive lead to your solar panel s positive wire.
The spotlight cam solar panel is specifically configured to work with spotlight cam and stick up cam battery.
Check the following items.
The volt reading on your multi meter should be close to or just under 60 volts.
Ok guys i had called ring and before they told me i figured it out.
Bring your stick up cam near your router and trigger an event.
If it does try to unplug the solar charger or panel from the ring device.
Check each device if it shows the same message.
I have the ring stick up cam battery and have attached the solar panel and i don t see any way to check if it is actually working.
Inspect both the cable and port to ensure they are clean and undamaged.
If the sound does not improve try holding the setup button down for twenty seconds and testing again.